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Poster: Russ Sargent Date: Nov 12, 2005 11:15am
Forum: faqs Subject: recreate account

When uploading files through Ourmedia folders don't get created. I've been told I need to delete my account and recreate it. How would I do this? I can find my media but not my account page.

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Poster: Administrator, Curator, or Stafftracey pooh Date: Nov 13, 2005 2:53am
Forum: faqs Subject: Re: recreate account

who told you that you should delete your account?
i could understand possibly to remove some files in
an individual item or something, but not the account?

--tracey, webmaster at the archive

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Poster: Russ Sargent Date: Nov 13, 2005 8:15am
Forum: faqs Subject: Re: recreate account

Tracy, I followed the advice to delete my account and recreate and it seems to have solved the problem. I had only one file. If in the future folders aren't created for my video uploads, I will see what you think would solve the problem. Thanks for answering my query.